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We now offer home delivery through our clinic with all Purina Pro Plan products (yes, even non prescription Purina Pro Plan foods!). We know it can be a hassle to find time to head to our hospital just to pick up food every month and sometimes things come up that are out of your control. We are extremely excited about this new feature and want to make it as easy as possible for you.
Our receptionists will supply you with our clinic code and email that you'll need in order to get to the page where you'll create your account. First, you'll find the Purina Vet Direct logo that we've placed throughout our website and select it. The button will take you to a page where you'll enter in our clinic code to set up an account. After you've created your account then you're free to shop!
Once you've placed your items in your cart you'll head to checkout. If you only have non veterinary prescribed items in your cart you can go ahead and enter in your information and you're done! If you're ordering prescription diets or products then you will select Electronic approval which will then prompt you to enter in and submit our email (AHLewisvillereception@gmail.com).
We will receive an email and one of our doctors will electronically approve or decline the diets which will then generate an approval email being sent back to you to let you know that you are free to checkout!
**Please note that we will only be able to approve orders during our office hours. Any approval emails sent after 5:30PM (M,T,Th,F) or 12:00PM Saturday will be answered the next business day.
We would prefer for you to choose your recommended diet that one of our veterinarians has spoken with you about however, there are a few prescription diets that are safe for dogs and cats of all ages that our doctors are okay with approving without an exam. These can be bought and mixed with other foods that you are currently using.These diets include:
-K9/Fel EN (or EN Naturals) dry/can
-K9/Fel DH dry
-K9/Fel OM dry/can
-K9 JM dry